Google Compliance & Trust
How we protect a transparent and honest feedback ecosystem.
Zero Fake Review Tolerance
Buaze never generates fake reviews or artificially manipulates your business rating. Our system only facilitates organic reviews from real customers.
No Incentives
In accordance with Google policies, we strictly refrain from and discourage offering discounts, gifts, or any rewards in exchange for reviews. Integrity is our greatest reward.
Honest Feedback Flow
Every customer is offered the public Google review link. Anyone who also wants to share private feedback with your business can do so in the same flow — we never gate negative reviews or branch by star rating.
Google's Review Gating Policy
Google prohibits businesses from discouraging negative reviews and selectively requesting only positive ones. Buaze ensures full compliance by offering honest feedback opportunities for all customers.
Review Google's Maps User Contributed Content PolicyCommon questions about policy and compliance
How the Buaze flow aligns with Google's review policies, how your customer data is protected, and why Pulse AI reply drafts are compliant.
No. Buaze never blocks, hides, or manipulates customer reviews. Your customers always retain the right to post on Google, Yemeksepeti, Getir, Trendyol GO, and other public platforms. Buaze only routes by customer preference; we never alter review content.
"Your business success lies in the genuine, trust-based bond you build with your customers. As Buaze, we commit to protecting this bond through technology."